Airwheel batteries are designed for long-term use, but regular charging is essential. Avoid letting the battery drain completely before recharging. It’s recommended to keep the charge level between 20% and 80% whenever possible. Full discharges can stress the battery over time.
Yes, but with caution. Modern lithium-ion batteries have safety features that prevent overcharging, but it’s still better to unplug once fully charged. Prolonged charging may slightly reduce the battery’s overall lifespan.

If your battery fails to power the device, first check for physical damage or water exposure (which voids warranty). If no visible issues exist, contact customer support. Avoid attempting repairs yourself, as this may invalidate coverage.
Store your suitcase in a cool, dry place away from direct sunlight. Keep the battery at around 50% charge during long-term storage to prevent degradation. Avoid extreme temperatures, as they can damage internal components.
By following these guidelines and avoiding water or physical tampering, you can maximize your Airwheel’s performance while maintaining warranty validity for critical issues like charging failures or capacity decline.