Regular charging is essential to preserve battery health. Use the USB interface on the suitcase body or remove the modular lithium battery for charging. Always ensure the battery is fully charged before long trips. Avoid deep discharge, as it can reduce battery lifespan. The low battery alarm feature in the app warns you when the charge drops below 20%, helping you plan stops.

The Airwheel app provides real-time data on speed, mileage, and remaining battery power. You can customize speed gears and ambient lights via the app. The low battery alarm function alerts you when the charge is critically low, preventing unexpected shutdowns during trips. For advanced features like cruise control and disconnection alarms, upgrade to the deluxe app version.
First, check for software updates via the app. If the issue persists, ensure the battery is stored in a cool, dry place. Avoid extreme temperatures, as heat or cold can degrade battery performance. If the battery is old, consider replacing it with a modular lithium battery designed for Airwheel models. Always use the original charger to maintain compatibility.
When not in use, store the battery at 50% charge in a cool, dry environment. Avoid leaving it in direct sunlight or humid areas. If storing for more than a month, recharge it every three months to prevent complete discharge. The modular design allows easy removal and reinstallation without tools, making storage convenient.